Does anyone know where the auto-approve option is as described here

https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

and at the bottom of here

https://confluence.atlassian.com/servicedeskcloud/setting-up-approvals-816880004.html

I have all the options listed apart from the "auto-approve" and my setup looks like this - with the nearest thing being the Transition option.

image2017-3-30 17:34:55.png

 

2 answers

0 votes
Jack Brickey Community Champion Mar 30, 2017

David,

i took a look at my instance and see the auto-approve choice. I suspect that your instance has not be updated yet. You are using cloud, correct? The blog link indicates that it will be rolled out over time to the instances.

Jack Brickey Community Champion Mar 30, 2017

then i think you have your answer? at least the links you provided are for Cloud. check w/ Atlasssian as to availability/plans for server.

HI Jack, and thanks for the prompt response.

No,I am using the latest Server based 3.3.1 version.

Regards

Dave

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