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Attachments size >20kb is not able to attach in customer portal

pavan kumar May 21, 2019
If the size of attachment is less than 20kb it’s working but it greater than 20kb I am unable to attach

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2 votes
Rambabu Patina _Appfire_
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May 22, 2019

Hi @pavan kumar ,

You can configure the file attachment size in the global configuration. Please go through configuring-file-attachments. Please note that configuring to large attachment size may lead to performance issues.

Thanks,
Ram.

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