I created a new project and activated under project settings the Email requests function. The function is working already and creates for a incoming e-mail an new issue, with the e-mail body as description and attachments as attachments of the issue. Is there an option to attach the whole E-Mail as attachments additionally?
Thanks for your response in advance.
I searched for configuration and feature request related to this option but didn't find anything that could help us.
Just for us to better understand, can you please let us know more details about why this feature is important for your environment? Then, we can create a feature request for this option.
Thanks for the response.
There are 2 separate thinks:
So, for these 2 points (I think there are even more) it would be great, if this option would be available.
Currently, the option to merge issues is not available, but we have a feature request suggesting the implementation if this ability:
Please, click on vote and watch to receive updates about the feature.
Related to attach the original email, I found a feature request suggesting this and added the link to this question for our dev team to check:
For now, it would be necessary to manually attach the email to the ticket.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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