After attaching a file in JSD I make it visible to the customer in a comment by using this for a download link:
or this for an embedded thumbnail:
As a heads up, JIRA 6.4.x has passed end of life status and is no longer eligible for standard support other than upgrade assistance. Please see Atlassian Support End of Life Policy.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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