After attaching a file in JSD I make it visible to the customer in a comment by using this for a download link:
or this for an embedded thumbnail:
As a heads up, JIRA 6.4.x has passed end of life status and is no longer eligible for standard support other than upgrade assistance. Please see Atlassian Support End of Life Policy.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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