We have associate the licence of jira whit wrong server id, we have install that on another server and we have a problem whit application link for that.
So it's possible to reset the server id association for that licence?
Hi @Daniele Milan, I believe Atlassian Support can change the server-id associated with your license to make it the correct one. I believe Atlassian changing their end may be easier for them to do plus then everyone's records are correct.
PS. If this solves your issue, please click the check mark next to my answer to show it's resolved. This helps others searching for the same information. Thanks!
the problem is not the server ID, the problem is the LICENSE associated to the SERVER ID.
i cant sincronize my service desk installation whit jira because in early i have install this 2 application on the same server, but now the necessity is single server for application, so 1 server for jira and 1 server for service desk but, the service desk server ID, is the same of jira, so i need to reset the "SERVER-ID CODE associated in the license for install in my service desk single server.
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events