Hello hivemind,
We use Jira Service Desk - Cloud and recently enabled transition fields to have certain fields required when engineers are triaging support cases. I was able to make all "out of the box" fields required but am looking for a way to also make the Salesforce Object Association required which is a custom field.
Since our back end of JIRA is connected to the Salesforce instance used by the rest of the company, I would like the association to be required to preserve data integrity.
thank you
I would love to know if anyone found a way to do this, I've spent 3-4 hours trying to figure it out.
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