I'm trying to find out if there are any add-ons or open source projects that would extend the automation rules in Service Desk. I love the concept but I'm finding the available functionality to be quite limiting.
I don't mind trying my own hand at writing something but wanted to see what else existed - if anything - before I did.
I had a few in mind like:
The new webhook functionality might make it easier for me to write functionality like this though ... once it makes it through to the Server product
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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