We are considering the JIRA service desk product. We have a staff of 6 on-call/support people, but there are usually two people on-call, who "work the queue". We rotate weekly.
Do we need a 4-5 agent license or 6-10?
I like the new per agent pricing, but I need to budget for next year.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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