Approval Function not available in JIRA Service Desk Server 3.5

Hi guys,

we at the moment use the ServiceDesk Version 3.5

Is the Appoval Function included? 

If not, is it actual included in the actual Service Desk Server Version?

 

Thank you for your help.

best regards

Markus

1 answer

0 votes

Hi Markus,

Yes approvals are available in all the Jira Service Desk versions since at least 3.2.x and higher.  But these have to be configured in your environment first. 

It is possible that you have a 3.5.x version, but don't see these yet because it has not been configured for your project yet.   I would recommend following the guide in Setting up approvals in order to set this up and working.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

127 views 1 4
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you