It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Apply "Extended Scheme for Jira" for Jira Service Desk



I'm using JIRA Service Desk 3.2.4 and when I do what you suggest at the article the customer portal is not loaded (it displays a white page).

Please advise

Apostolos Karakaxas

3 answers

0 votes
Jack Community Leader Nov 20, 2016

You may be experiencing an Internet Explorer incompatibility issue. Try another browser and if it works then you should look to upgrade IE to latest. 

Hi Apostolos,

right now we support only JIRA Service Desk to 3.1 inclusive. We are working on JSD 3.2 righ now and please expect a new release soon.

Hi Apostolos,

we have just released a new version providing support for JSD 3.2

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

How has Jira Service Desk increased productivity in your org?

Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...

178 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you