Apply "Extended Scheme for Jira" for Jira Service Desk

Hello,

 

I'm using JIRA Service Desk 3.2.4 and when I do what you suggest at the article https://develocenter.atlassian.net/wiki/display/ES/Priority+Scheme+in+Customer+Portal the customer portal is not loaded (it displays a white page).

Please advise

Apostolos Karakaxas

3 answers

This widget could not be displayed.
Jack Brickey Community Champion Nov 20, 2016

You may be experiencing an Internet Explorer incompatibility issue. Try another browser and if it works then you should look to upgrade IE to latest. 

This widget could not be displayed.

Hi Apostolos,

right now we support only JIRA Service Desk to 3.1 inclusive. We are working on JSD 3.2 righ now and please expect a new release soon.

This widget could not be displayed.

Hi Apostolos,

we have just released a new version providing support for JSD 3.2

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Monday in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

225 views 6 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you