Customer tried to attach a MS Excel 2016 file and could not.
Tested this in my instance - no issues encountered.
Verify file size vs Jira file size restriction
Check Customer permissions (ex: if they arent a reporter or request participant in our instance the system blocks the attachment)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.