In the customer portal search you can restrict the search results to All, Open, or Closed issues.
All issues are showing up in Open, and none are returned in the search when the status is Closed. How do we fix this?
Our workflow has a Closed state and numerous issues are in the Closed state.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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