In the customer portal search you can restrict the search results to All, Open, or Closed issues.
All issues are showing up in Open, and none are returned in the search when the status is Closed. How do we fix this?
Our workflow has a Closed state and numerous issues are in the Closed state.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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