I have reinstalled JSD but I am not able to see JSD configuration tab in applications.
Kindly help me what I am missing? Please help me as it is urgent.
When you reinstalled JSD, what version is installed? What version was previous installed for Jira and JSD before this?
If you're not seeing the Cog Icon -> Applications -> JIRA SERVICE DESK: Configuration, then I think either the JSD plugin is not licensed and in turn is not starting up, or the plugin itself did not startup when Jira started up. But if that happens, the $JIRAHOME/log/atlassian-jira.log should tell us more information about whether or not JSD has started up correctly or not.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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