I am curious if there is an addon for Jira Service Desk that tells you an agent's availability when you go to try and assign them an issue.
Kinda like this: https://docs.servicenow.com/bundle/jakarta-customer-service-management/page/product/customer-service-management/task/t_SetAgentCallStatus.html
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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