I was inquiring if there is a way to display new form fields in the JIRA Service Desk portal. For example I have 5 fields for a Inquiry Request type. A portal user enters the data and submits a request. When a Service Desk agent works this request, if they move it to an approved status I want the portal user to see new fields to fill out for that inquiry.
Is this possible?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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