Adding many custom fields to a Service Desk

Basically I need to turn what used to be a paper form into a service desk request. I have about 25 custom fields I need to present when a particular service desk request is made. They could all be single or multiline input boxes. How should I go about doing this?

1 answer

I don't know if there's any limit to the number of fields that you can add to a service desk request.  You should just be able to add the custom fields to the create screen associated with your request type's issue type and then add those fields to the request.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

19,862 views 13 32
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you