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Adding a customer to Project - disappears

When I add a customer to a Service desk project, I get a notification that the customer has been succesfully added but, then when I refresh the page or navigate back to the ticket the customer is no longer in the system..

I have no idea what the issue is but it means I cannot add any new customers. Any thought son what could be wrong would be appreciated. I am the full administrator for the jira products site and project so it is not permissions related in that sense

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Same issue happened to me. I still able to see them in the admin page -> User Management -> JIRA Service desk, but i can not see them in customer list in project.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
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Published in Jira Service Desk

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