We are working with businesses as clients and for whatever reason they just don't want to setup their account.
In order to facilitate adoption, we would like to just be able to give them an email that says "We've added your email to our service desk and here is your password"
Do we have a way to do that?
Sending an email containing a password is a poor security practice. Since this is the case there is no functionality provided within the delivered Atlassian products that will perform that function. If you were to create your own application you could use the Jira API to create the account https://developer.atlassian.com/cloud/jira/platform/rest/#api-api-2-user-post. Your application could then send the email with the password to the customer. I would recommend against this as the password would be sent in plain text via email.
As Nic stated it is available and documentation can be found here: https://developer.atlassian.com/cloud/jira/service-desk/rest/
Once again, the best practice would be to have users setup their own password using the Atlassian software.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events