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Adding Meta-Tags to JSD portal

Hello,

i am working on hiding a Jira instance from search engine robots and found this article:

https://confluence.atlassian.com/jirakb/how-to-configure-jira-for-google-indexing-278691991.html

I will try this, but i can also see the login page from the SD portal in the google search results:

https://my.jira.instance/servicedesk/customer/user/login

Id be surprised if the article above also does something for the service desk.

Any idea how to fix that?

Thanks 

Jens

1 answer

0 votes
Andy Heinzer Atlassian Team Jul 31, 2018

That KB is really intended to help admins insert a specific google tag for their content.  If you want to remove your site from google search results, try this KB instead: Removing a JIRA instance from Google results

I believe these steps should be sufficient to remove both Jira and Jira Service Desk page results on the same address. 

There is also a related thread about removing your site from google search results in https://community.atlassian.com/t5/Jira-questions/How-do-I-stop-Google-from-indexing-JIRA-work-tickets/qaq-p/391656 in it Alexander lists the steps he took within Google's webmaster tools as well to file a removal request.

Thank you Andrew,

 

we already placed the robots.txt but the service Desk page keeps being indexed.

 

We'll look into solving this using the Webmaster Tools.

 

have a great Day

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