Adding Icon Choices to Service Desk Customer Portal

Is it possible to add a custom icon to the list of icon choices for the issue types displayed on the customer portal in service desk? How?

2 answers

0 vote
Pedro Souza Atlassian Team Jun 15, 2014


Actually, currently there is no way to upload your own icons, just the system ones.

However, we already have a feature request in order to allow this in the feature which is tracked on the issue below:

I would advise you to add your comments to this feature, and also vote for this implementation.

For more information about how Atlassian implements new features, please, check the document below:

Best Regards,

Pedro Souza.

If you're referring to Issue Types and not Request Types, then you can upload Issue Type icons just like in regular JIRA through Administration > Issues > Issue Types > Edit > Select Image > Browse

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,231 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot