Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Add the CC and BCC emails to Project

harish kumar chepuri August 27, 2018

we are new to Jira Service Desk we want to add CC and BCC emails Address to user Requests ,can you tell me the way configuration

1 answer

1 vote
Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 28, 2018

Hi @harish kumar chepuri,

welcome to this community.

Do you want to add the values of the CC and BCC fields of incoming emails to your issues? Or do you want to be able to send emails with someone in CC / BCC when communicating with your customers?

harish kumar chepuri September 3, 2018

our requirement is like when customer create a request that time we are getting mail to project default assignee along with that system should send once copy of cc to configured person

harish kumar chepuri September 20, 2018

can i have reply please

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events