I am using JIRA SD to create issues from incoming emails. The Request Participant field is simply not working for me. I want all users who are in the TO and CC field of the incoming mail to automatically become Request Participants in the Issue.
However, this is not happening for all issues. Especially when group email chains are included in CC, Request participant field shows 'None'.
This is frustrating because most emails in our organizations have group email chains in CC and I want them to be Request Participants.
Thanks. But it should at least pickup the other email addresses?
It just ignores other individual emails when there is a group distribution anywhere in the TO or CC field
Any fix for that?
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