Is it possible to add the issue number to the request subject in the Customer Portal for Service Desk?
Currently it is only showing the wording, with the issue number visible once the request is opened.
Currently, it's not possible to search for the Issue Key on Customer Portal. There is a feature request regarding this functionality https://jira.atlassian.com/browse/JSD-1330
I would suggest you to vote for it, in order to increase it's visibility to our Devs.
It's already set as "To do" and is expected to go live in future releases, but some more votes wont do any bad
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs