Is it possible to enable Service Desk uses to add attachments through mail when the issue is closed?
Right now only the email is added as a comment to the issue, and there is also added a text saying "Failed to add the following attachment to this issue because file attachments are disabled for the system.".
This only occus if it is a issue that is closed. For all new issues and open issues everything is working as expected.
We are using JIRA listeners to repoen the issue when a comment is added.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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