Hi,
I have a JIRA SD project in which I need to disable the Account verification email.
The toggle button to disable this options won't stay enabled. I have tried many times to enable it, but as soon as I move to another screen and come back to that one, the toggle disables.
Any suggestions?? Is this a known bug?
Thanks
@Gualter Augusto, looks like a known issue with a workaround with service desk.
https://jira.atlassian.com/browse/JSDSERVER-5713?_ga=2.176067362.1470137265.1534859494-366638916.1523984988&_gac=1.182698386.1533316611.EAIaIQobChMI796CvLHR3AIVmauWCh13RAraEAAYASAAEgIH8PD_BwE
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
This did not work for me. We have removed the duplicates as suggested and the problem still persists.
After a while the toggle goes back to disabled and our customers receive the welcome email. It says fixed in the issue, despite this happening.
How can I resolve this? Is atlassian aware of this issue?
PS: I am running JIRA SD 3.14.0
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.