Recently, I upgraded my agent count from 50 to 100. I need to add several people to JIRA to allow them access to the service desk and tickets. We are unable to do this as it says we would not have enough seats available even if I try to add one more user.
How to we add people as service-desk-agents in JIRA Service Desk to allow them to log in? As an FYI: We have 50 JIRA users and 100 service-desk-agents purchased.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events