Access Metadata values in JIRA database for customized frontend ?

If we are developing a new portal front end for JIRA (using REST API to create issues), instead of using default portal, is it possible to access the Metadata values in JIRA database directly?

We want field such as request types, groups, and other List value fields to be shown in my developed front end.

3 answers

1 votes
Alexey Matveev Community Champion Dec 11, 2017

Hello,

You should not receive information from Jira database. Use Jira Rest Api instead.

https://developer.atlassian.com/jiradev/jira-apis

But servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup is marked as experimental .  Does that mean it could be changed in future ?

Alexey Matveev Community Champion Dec 11, 2017

It is ok. You can use it. Yes, it can change but any Jira API can change but it is still better to use it than to query the database.

Agreed

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