Access Metadata values in JIRA database for customized frontend ?

If we are developing a new portal front end for JIRA (using REST API to create issues), instead of using default portal, is it possible to access the Metadata values in JIRA database directly?

We want field such as request types, groups, and other List value fields to be shown in my developed front end.

3 answers

This widget could not be displayed.
Alexey Matveev Community Champion Dec 11, 2017

Hello,

You should not receive information from Jira database. Use Jira Rest Api instead.

https://developer.atlassian.com/jiradev/jira-apis

But servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup is marked as experimental .  Does that mean it could be changed in future ?

Alexey Matveev Community Champion Dec 11, 2017

It is ok. You can use it. Yes, it can change but any Jira API can change but it is still better to use it than to query the database.

This widget could not be displayed.

 

 

 

This widget could not be displayed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,030 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you