Out of the box, belonging to an organization as a customer allows you to access all the service desks where that organization exists. I too faced this issue.
If you are server the "Extensions for Service Desk" will allow you to restrict access by a jira group (which is what we are doing).
Hope that helps
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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