I just found out that a lot of emails did not get processed correctly into service desk requests.
I found out here that the SentFromJIRAMailFilter is always active. the "X-JIRA-Fingerprint" Header.
- How can it be deactivated?
We have a support contact form in our Server Addons which uses email in the background. This is a critical issue for us as we cannot rely on service desk anymore for the moment.
Thanks for any feedback
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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