I just found out that a lot of emails did not get processed correctly into service desk requests.
I found out here that the SentFromJIRAMailFilter is always active. the "X-JIRA-Fingerprint" Header.
- How can it be deactivated?
We have a support contact form in our Server Addons which uses email in the background. This is a critical issue for us as we cannot rely on service desk anymore for the moment.
Thanks for any feedback
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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