I just found out that a lot of emails did not get processed correctly into service desk requests.
I found out here that the SentFromJIRAMailFilter is always active. the "X-JIRA-Fingerprint" Header.
- How can it be deactivated?
We have a support contact form in our Server Addons which uses email in the background. This is a critical issue for us as we cannot rely on service desk anymore for the moment.
Thanks for any feedback
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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