I just found out that a lot of emails did not get processed correctly into service desk requests.
I found out here that the SentFromJIRAMailFilter is always active. the "X-JIRA-Fingerprint" Header.
- How can it be deactivated?
We have a support contact form in our Server Addons which uses email in the background. This is a critical issue for us as we cannot rely on service desk anymore for the moment.
Thanks for any feedback
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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