Ability to delete attachments of closed tickets

Hi everyone,

I am unable to delete any attachment of closed tickets in JIRA Service Desk even though I am administrator of the project and have the neccessary rights/permissions.

A workaround is to reopen the issue, delete the attachment and close it again. But in this case the reporter will get a notification. This is not desired.

Do you have any ideas to fix this problem?

Best regards

Sascha Vennik

1 answer

1 accepted

1 vote
Jack Brickey Community Champion Aug 24, 2017

You may wish to try one of the options described in this THREAD

Many thanks, Jack!

I decided to set the property to true so that the issue is editable.

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