After creating new service desk project, the "welcome-guide" landing page throws a 500 error. Also some of the pages under project settings, like request type, customer permissions and automation equally yield the same 500 error.
How consistent is this? Is it for every project, and when you create a new project, does it always happen to the same settings screens (i.e. always request type)?
What does the log say the error is?
If you are behind a proxy, does that show error logs when you do this?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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