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i need complete book of service desk.pls can you provide me!

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Here is a link to the Service Desk documentation.  Both cloud and server are included so make sure you select the right one from the drop-down.  Everything you need should be here.

 

https://confluence.atlassian.com/servicedeskcloud/jira-service-desk-documentation-747602685.html

Hi Pidathala, other than public documentation - books and training manuals are copyright material.   

Peter's references are great for documentation Atlassian provides.

You can also check out YouTube for a lot of cool stuff including summit presentations on JSD.

https://www.youtube.com/results?search_query=jira+servicedesk

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