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Zendesk to JIRA Service Desk Migration

Has anyone migrated from Zendesk to JIRA Service Desk?

1. Are there issues with field names?

2. Is Zendesk helpful with the migration?

3. Were there issues with/during the migration?


1 comment


We did not migrate from Zendesk to JIRA Service Desk. But, We are migrating to a different system. 


Download the data from Zendesk is a painful task. It's very difficult to get JIRA data from Zendesk to compare or Reconcile if you are using the Plug-in.  Zendesk Plug-in is really sucked.


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