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The message was rejected because it is auto-reply mail.(JIRA Cloud)

The message was rejected because it is auto-reply email

1 comment

Jack Community Leader Nov 20, 2019

Could you provide a bit more context? Where are you seeing this error and under what scenario? Did something stop working? Was anything changed? etc...

It seems a notification/email is being sent to a no-reply email maybe but unsure.

We are using email to ticket system.when we drop email to abc@email.com it will create tickets.

But yesterday onwords it not created tickets.

In email log in Jira it shows above message

Have a look at the content of the email that is being sent - there is something in it that makes Jira believe it is an auto-reply.

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