Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

The message was rejected because it is auto-reply mail.(JIRA Cloud)

Devendra_Thota
Devendra_Thota November 20, 2019

The message was rejected because it is auto-reply email

Comment
Watch
Like Be the first to like this
944 views

1 comment

Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 20, 2019

Could you provide a bit more context? Where are you seeing this error and under what scenario? Did something stop working? Was anything changed? etc...

It seems a notification/email is being sent to a no-reply email maybe but unsure.

Like
Devendra_Thota
Devendra_Thota November 20, 2019

We are using email to ticket system.when we drop email to abc@email.com it will create tickets.

But yesterday onwords it not created tickets.

In email log in Jira it shows above message

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 23, 2019

Have a look at the content of the email that is being sent - there is something in it that makes Jira believe it is an auto-reply.

Like • Jack Brickey likes this
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events