I am setting up Service Desk for my association and I am preparing to set up the SLA's and Goals. I would like to know what are some successes others have had with setting up SLA's and Goals, also what are some of the pitfalls you have experienced you would like to share?
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
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