It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Servicedesk 9 request life cycle

i have a question, can i create a service request workflow or life cycle request in servicedesk plus 9???

1 comment

Hi, welcome to the Atlassian community.

In Jira Servicedesk, yes, you can create workflows for different request types.

However, your mention of "plus 9" makes me suspect you are not talking about Jira Service Desk - could you explain what this "plus 9" is?

That's just a feature overview, doesn't tell me what you are looking for really.

Jira Service Desk has fully configurable workflows that you associate to portals and request types, so I can't imagine you can't do what you're looking for.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

1,645 views 9 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you