Sending or Forwarding an External Email to a Specific JIRA

[Ben Hunnicutt]

How do I send an email to or forward an email to a specific JIRA?  I tried setting up POP/IMAP and mail handlers, but my knowledge on how to configure these things is very limited and I had a hard time figuring it out from the instructions provided by JIRA.  Need help.

[WasimBuden]

Hi @Ben Hunnicutt 

What is the purpose of this? Are you trying to create tickets based of emails or monitoring alerts?

[Ben Hunnicutt]

Forwarding emails to be included as comments in a JIRA.

[Ben Hunnicutt]

or "attaching" them to a JIRA without opening up the JIRA and placing a saved email string in the attachments.