I am looking to chat with larger companies (maybe 8k-20k users) who are using Jira Service Desk. I would like to connect with you to learn about your setup, your pitfalls and successes of moving to Jira Service Desk. I know this isn't a detailed question, but I am receiving a decent amount feedback that Jira Service Desk should not be used in a large ITIL organization as Service Desk is still not on par with things like ServiceNow. If anyone would like to share their story with us, it would be appreciated.
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
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