I would like to kindly ask for information, whether after selection of CI in insight custom field could be somehow shown all or selected attributes on the ticket itself.
If customer select the CI. it is visible on the ticket, but I was not able to find any settings how to show attributes of the selected CI.
Can someone advice some easy solution? Or is it necessary to create referenced CF to show info on ticket?
Customer definitely do not want to select more than 1 CF object :/
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events