I am the agent and admin, i want to reply to customers via email from jira

Vikram j February 14, 2019

I am the agent and admin, i want to reply to customers via email from jira

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 14, 2019

When you add a comment and click “share with customer” it sends them an email assuming you have configured the customer notifications to do so.

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