I am looking for a way to calculate how many tickets our agent users are updating on daily basis/per agent? "Updating" can anything from adding a comment or updating one or multiple ticket fields.
Any suggestions or plugin which I could take a look to complete something like this?
Basically we should be able to have some kind of report which shows how many tickets our agents have been updating each day.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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