How do I get request participant on the form a customer fills in on Jira service desk,
It is not in the list of fields that can be added and I cannot work out how to configure it to be.
We need people who raise issues on service desk to request their managers be added to the ticket at the time of creation.
Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...
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