I'm setting up ServiceDesk and I am trying to configure hours and notifications. Here is the problem we have:
We would like to only get email notifications on issues that are created after hours (after 5pm). I'm not seeing this as an option. I see where I can set the notification for a created issue for a group but it doesn't show anywhere that these could only be sent after hours.
Any ideas or plugins that would allow this?
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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