Export to c:\inetpub

Zsolt Benedek January 26, 2020

Hello,

we are using Jira Service Desk Server version.

I would like to move everithing I have already, issues, mails, attachements to the cloud.

I see, that I have to make an export file, I start it and I receive the message, zhat is in the following directory: C:\inetpub\wwwroot\Jira\export.

It is unfortunately empty.

Can I change the path, or could you tell me what to do?

 

Thanks in advance!

Zsolt

2 comments

Nic Brough -Adaptavist-
Community Leader
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January 26, 2020

I suspect you are looking at your local machine, not the directory on the server.

You should find a .zip file in there timestamped at the time you clicked "create backup".

If it is not creating anything, you will need to read your logs to find out why it is failing.

Like Zsolt Benedek likes this
Zsolt Benedek January 26, 2020

I found in in this moment. You have right. :)

Thanks !

Zsolt Benedek January 26, 2020

I made the export and the import in the cloud.

I sse the users, projekt names, but I cannot see the issues.

is still loading...

Any idea?

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