Emails stopped sending for comments

Lucy Lofthouse March 6, 2018

Hi,

Out of the blue emails have decided to stop sending when adding comments to tickets. I still receive emails for new tickets being created and doing the email test works fine but when I comment on a ticket no email is sent

Nothing has been changed as far as i'm aware so i'm a little unsure what the issue is or where to start looking.

This is a self hosted instance on a windows server machine running Jira Core 7.3.6 and Jira Service Desk 3.5.0

Any help would be great

Thanks

1 comment

Lucy Lofthouse March 6, 2018

Problem solved, I have updated to the latest Jira Service Desk - i'm still unsure why it decided to stop working for no reason though

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events