It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create a custom JIRA form

I would like to customize the fields that come up for end users when they fill in the details  for JiRAs on a specific project URL

2 comments

Jack Community Leader Feb 19, 2019

that is native to JSD. Are you stuck on this? Basically, you define request types and for each request type you define the fields that are displayed, the order, which are required or optional.

We wrote an article a little while ago on different options for using web forms with Jira, which might be helpful. 

Our app ProForma allows you to use forms to create or update issues in Jira. You can build a form for each issue/request type in Jira and use conditional logic to dynamically show and hide fields on the form. You can also capture as much information as you need, without having to create a custom field for each question.  There is also ProForma Lite, which is free and has all the same features as ProForma, but only allows you to design three different forms. 

However ProForma can't trigger a specific form on a URL (but I'll add it to our feature backlog).

Full disclosure: I’m part of the team that makes ProForma.  

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Jira Service Desk

How has Jira Service Desk increased productivity in your org?

Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...

254 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you