Cannot access service desk

Stan Brubaker October 4, 2018

I just turned on service desk cloud.  I am the site administrator.  I'm in the jira-servicedesk-users.  But, I can't find the service desk.  

 

xxx.atlassian.net is our account.

2 comments

Stan Brubaker October 4, 2018

Never mind.  I appears in the Jira project list.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 4, 2018

@Stan Brubaker, note i redacted your account details as this is a public site and TBH it isn't needed to troubleshoot here.

so is this a standalone JSD instance or are you adding it to say your current JSW instance? when you attempt the URL to your instance what do you get? 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 4, 2018

ok.

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events