Can you recommend any chat solution fully integrated into JIRA Service Desk SERVER?
We would like to offer a chat for our signed in customers to speed up and improve the customer service, but we also want to be able to directly create a JIRA Service Desk issue out of a chat discussion.
What are you using for this? I do not think that HipChat is meant to be for external customers, thus there must be another solution.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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