Can you recommend any chat solution fully integrated into JIRA Service Desk SERVER?
We would like to offer a chat for our signed in customers to speed up and improve the customer service, but we also want to be able to directly create a JIRA Service Desk issue out of a chat discussion.
What are you using for this? I do not think that HipChat is meant to be for external customers, thus there must be another solution.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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