I'm new to Jira Service Desk.
Can you assign tickets to different queues within the same project? Can you show queue 'Team A' and queue 'Team B'.
I'm wanting to transfer tickets from Team A if they can't resolve it to Team B
Atm I can see that you can create different queues and use filters so that only certain tickets are visible in the queue but they are not transferrable from one queue to the other from the same project.
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event